For security reasons, accounts which have been inactive for 30 minutes or longer will be automatically disconnected from our site, and returned to the login page. If this happens to you, please re-login to the main page.
Also This problem comes when you use the website with a incompatible browser, Try to use a new browser like Firefox.
While you have been offline if someone has send you a chat instant message, when you logged in, you will get a pop-up window display with the message. Which may block the top menu,
To close this window, you should press right hand side "RED CROSS" in that window. Which will close the window off.
PLEASE, PLEASE, PLEASE send these errors to us. We are trying our best to make a perfect website for you.
When you send a error report
1. Screen-shot, Read this link to learn how to take a screenshot and email it.
http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows.
2. Make sure you tell us the URL (or the page) error occurred.
3. Step in reproducing the error (what were you doing)
Sending in the error data is the best way to make sure your issue is solved. In the end, we will all benefit from a better website.
o take a screen shot of an error on your account, please complete the following steps:
In Windows
1. Press the "Print Screen" button.
2. Open Microsoft Paint. To do this, click Start > All Programs > Accessories > Paint.
3. Click inside the white part of the screen.
4. Go to the Edit menu and select Paste.
5. Click File > Save As.
6. In the box that pops up, change the "Save As" type to JPG.
7. After typing in a filename for your image, choose a location on your hard drive to save to, like the Desktop, and click "Save."
In Mac OS X
1. Simultaneously hold down the ⌘-Shift-4 keys.
2. Press the spacebar.
3. Click the open window that you wish to take a screen shot of. The screen shot should appear as a file on the desktop labeled "Picture 1."
Please note that in Mac OS X 10.6, the file is "Screen shot [date] at [time]."
